How we run a post
Every service on this site runs the same way underneath. Rather than repeat it on nine pages, here it is once, in enough detail to hold us to it.
LSBPSE licensed · Workers' compensation on every W-2 officer
- 01
Site walk and post orders
We walk the property with you, photograph the problem areas, and write post orders that say exactly what the officer enforces, what they log, what they escalate and to whom. Post orders are the single highest-leverage document in this business and most companies do not write them at all, which is why so many clients cannot say what their guard is supposed to do.
- Named escalation path: what gets a call to you, what gets the non-emergency line, what gets 911.
- The specific enforcement questions on your property, answered in advance rather than at 2am.
- Access rules, key and code handling, and who is allowed to change them.
- Anything the officer must not do, the boundaries matter as much as the duties.
- 02
Officer briefing and a supervised first shift
The assigned officer reads and signs the post orders before their first shift, is walked through the site, and works that first shift with a supervisor reachable on the phone. Nobody walks onto your property cold and works it out as they go.
- The officer signs the post orders. That signature is in the file, and it is what makes the orders enforceable rather than aspirational.
- Where a post requires a specific credential, only officers who already hold it are assigned, and we will tell you plainly if we cannot fill a credentialed post.
- Where we can, the same officer works the same post each week. Familiarity is most of what a guard is for.
- 03
Verified coverage, reported automatically
Every check-in, tour and incident is GPS- and time-stamped with photographs. The report reaches you by email without you asking for it, on quiet nights as well as loud ones, the quiet-night record is the one that matters to an insurer later.
- Arrival and departure times, checkpoint hits in sequence, and photographs of anything that changed.
- Incident reports written to a standard that survives being read back: times, locations, the officer’s account, and what was done.
- Email today. We are not going to promise you a text message until we have built the thing that sends it.
- 04
Weekly review, weekly invoice, weekly out
A weekly summary with incident counts and trends, and a weekly invoice. You can adjust or cancel with 24 hours’ notice. We would rather earn the next week than hold you to a three-year term you regret in month two.
- If the trend says you need less coverage, we will say so. A post you do not need is a cancellation waiting to happen.
- No auto-renewing multi-year term, and no early-termination fee as the price of a fair rate.
What is the same on every post we staff
- Officers are W-2 employees with workers’ compensation. No 1099 “contractors” in a uniform with our name on it , the state board is explicit about this and so are we.
- LSBPSE-registered officers, with fingerprints submitted for a state and federal background check.
- Written post orders before the first shift, signed by the officer.
- GPS- and time-stamped verification of every shift and every patrol visit, emailed to you automatically.
- Weekly billing and 24 hours’ notice to cancel. The remedies we advertise are written into the agreement you sign.
The questions worth asking any company
What happens if an officer does not show up?
You get told, by us, before you notice. A no-show is our failure and hiding it for an hour to see whether it resolves itself is the thing that destroys the relationship. We tell you what happened, what we are doing about it, and when coverage resumes, and if it was a missed deployment window with a stated remedy, that remedy applies without you having to ask for it.
Can we change the post orders after we start?
Yes, and expect to inside the first month, because a site walk finds some things and a month of shifts finds the rest. Changes are written down, re-signed by the officer and dated. An undocumented verbal change to post orders is how a company ends up arguing about what was supposed to happen.
Who do we call, and when?
You reach the owner. Not a dispatch queue in another state, not a ticket number. Site-level questions during a shift go to the officer or the supervisor; anything about the account, the schedule or the invoice goes to the owner directly, at any hour.
What do you need from us to start?
A site address, the hours you want covered, and thirty minutes to walk it. We write the post orders, send the certificate of insurance, and give you a start date we can hold. If the honest date is later than you want, you will hear that before you sign rather than after.
Want the post orders written for your site?
Send the address and the hours. The site walk is free, and you get the written quote with our license and COI attached inside two business hours.
LSBPSE licensed · Insured · W-2 officers only · No long-term contract required