LSBPSE licensed · Insured · W-2 officers only 24 / 7 dispatch: (504) 236-4820
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Security for apartment communities, HOAs and property managers

For a property manager, security is a retention line item and a liability line item at the same time. Residents renew where they feel safe walking to their car; owners ask what the spend bought. We staff communities so you have an answer to both.

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What goes wrong

  1. 01

    The 1 a.m. parking lot

    Vehicle burglaries and catalytic-converter cuts happen in a narrow window on open lots and in the far rows of garages. They rarely get reported to you until a resident posts about it, and by then the renewal conversation is already lost.

  2. 02

    Amenities after hours

    Pools, gyms, laundry rooms and clubhouses are the three most common sources of after-hours noise complaints, unauthorized guests and injury liability. Signs and pool-key fobs do not enforce themselves at midnight.

  3. 03

    Vacant units during turns

    A unit that is stripped for a turn is a target for copper, appliances and squatters, especially on ground floors and in back buildings that are not visible from the leasing office.

  4. 04

    Undocumented incidents

    When something serious happens, insurers and counsel ask for contemporaneous records. A courtesy officer who lives on site and takes no notes leaves you with nothing to produce.

What we run on your site

Every element below is written into your post orders before an officer is scheduled, and every one of them produces a record.

  1. Post orders written from your lease

    We take your community rules, quiet hours, guest and pool policies and turn them into instructions an officer can act on, including exactly what is documented versus what triggers a call to you or to law enforcement.

  2. The right mix of post and patrol

    Most communities do not need a body standing at a gate for twelve hours. We usually recommend a standing evening post on peak nights plus randomized patrol visits the rest of the week, then adjust after 30 days of incident data.

  3. Checkpoints where the losses are

    GPS checkpoints at the back gate, pool, mail room, dumpster corral and the vacant-unit buildings. Each scan is time-stamped, so "the officer never goes back there" becomes a verifiable claim instead of an argument.

  4. A report you can forward unedited

    Nightly activity logs with photos, incident reports inside two hours, and a monthly summary showing visits, checkpoint hits, incidents by type and the trend against the prior month.

Lines we would expect to see in your post orders

Post orders are the contract between what you expect and what the officer does. These are representative lines for a property management account, yours are written with you, signed, and attached to the agreement as an exhibit.

Anything not in the post orders triggers a change order, not a favor.

  1. 01Sweep pool deck and fitness room at close; log any guest without a resident escort.
  2. 02Two full perimeter passes per shift including the rear fence line behind Buildings 6–9.
  3. 03Photograph and log any vehicle parked in a fire lane; notify the on-call manager before any tow is requested.
  4. 04Check all vacant-unit doors on the turn list; report any open, unlocked or damaged door immediately.
  5. 05Noise complaints: one documented contact, then escalate to the manager. No officer enters a unit.

How we usually staff property management

Need something else? See every service we staff, or check whether we cover your city and parish.

What it costs

Multifamily programs are priced on hours, not on doors. A weekend-evening courtesy post costs a fraction of a 24/7 gate, and randomized patrol costs a fraction of either. What moves the number:

  • Hours on post per week and how many of them are overnight, weekend or holiday
  • Armed versus unarmed (most communities are unarmed; armed is a board-level decision)
  • Standing post versus randomized patrol visits versus a blend of both
  • How fast you need to start, a post that begins this weekend is priced differently than one starting in three weeks

We quote every post in writing - send the address, the hours and the start date and you get a written quote back in 2 hrs during business hours.

  • Four-hour minimum per officer, per shift
  • No long-term contract required
  • Certificate of insurance naming your entity before day one
Get your number

Prefer to talk it through? (504) 236-4820, 24 / 7 dispatch, answered by the owner.

Property Management: questions buyers ask

Does a courtesy officer have to live on the property?

No. A live-on-site courtesy officer is a lease concession, not a security program, the coverage disappears when that resident moves out, and it rarely comes with documentation. We staff scheduled posts with officers registered with the LSBPSE before their first shift, covered by our general liability and workers’ compensation, and every shift produces a report.

Can your officers enforce our parking, pool and guest rules?

Yes, to the extent your rules allow. Officers document violations, make one contact where it is safe to do so, and escalate to you or to law enforcement per the post orders. Officers do not tow vehicles, enter units, or physically remove residents.

What do we show ownership to justify the spend?

A monthly proof-of-service summary: total visits and hours, GPS-stamped checkpoint hits, incidents by category with photos, and the month-over-month trend. It is written so a manager can forward it to ownership without editing it, and it doubles as documentation if a claim is ever filed.

Other industries

Property Management coverage by city

Do your homework

Let's price your property management post.

Send the site address, the hours you need and what prompted the call. Written quote in 2 hrs; standard posts start within 4 hrs.

Request a quote (504) 236-4820

LSBPSE licensed · Insured · W-2 officers only · No long-term contract required

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